FAQ

You have questions, we have answers.

 THE BASICS


✛ What is Parents Gone Hiatus, anyways?

Elizabeth originally started Mommy Gone Tropical back in 2015 sharing her journey as a Deaf mom bringing awareness about her community. However, she wanted to do more with her platform. When Elizabeth and Alex first got together, they share same passions, dreams, and goals. They decided to expand Mommy Gone Tropical into something different. That is when Parents Gone Hiatus come alive after several years of discussing the ideas we have for it.

Parents Gone Hiatus is a platform with ever-growing resources to help parents have some relief from searching on their own to help their children discover and solidify their Deaf identities.


✛ Are you a Deaf-owned business?

Yes, we are a Deaf family-owned business! We are a team of Elizabeth & Alex and our five CODA kids. We're working on creating a community of employees, volunteers, and people from our community to provide even more resources.

✛ Any plans to sell in person instead of just online?

Yes! We're working towards selling at booths and going to events. Want to invite us to your event? Contact PGHiatus@gmail.com.

✛ Are you hiring?

Working on this! If you are interested to be a part of PGHiatus community, please contact PGHiatus@gmail.com and let us know what you'd like to do for us!

ASL PASTA

✛ Where is ASL pasta made?

ASL Pasta is made in the USA! The custom metal dies to create hand shapes were made in Italy then sent to the USA to be used to manufacture ASL hand shaped pasta. Once, the ASL pasta was made, it got shipped out to Tucson, AZ where we package individually to be shipped out to YOU!

✛ What does ASL pasta taste like?

dsfsdjf.

✛ Do you offer gluten-free options?

Not at this moment, however we are working on it! We want to have both gluten-free and easily digestible options.

✛ Is ASL pasta vegan or dairy-free?

Yes! ASL pasta do not have any animal products in it. There are just two ingredients (100% Durum Wheat & Natural Vegetable Powders).

SEASONINGS

✛ What are the ingredients in Old-Fashioned Mac & Cheese?

SHIPPING

✛ When do you ship?

The processing time from the moment you order and to be shipped out is two days. Depending on which shipping option you choose at checkout, you will receive your order within 2-9 days.

✛ Where does PGHiatus ship?

We ship worldwide! Contact us at PGHiatus@gmail.com if you are having an issue ordering from your country.

✛ How much does shipping cost?

It depends on where you want your order to be shipped to. If you order six bags of ASL pasta, the average shipping cost is $13. If you order just one bag, the average shipping cost is $10. So, it is better to order more!

✛ How do I track my order?

You should have received an email with a tracking number once your package have shipped. Check there, or email PGHiatus@gmail.com with your name and address and we will track it down for you.

✛ Do you offer local pickup?

Definitely! Select the local pickup option during the checkout process and then I will contact you to schedule day/time to meet up. Local pickup is FREE!

✛ Can I order in bulk at a wholesale price?

Yes! Contact us at PGHiatus@gmail.com. We offer discounts on bulk orders of 20+ bags. The more bags you order, the cheaper each bag gets.

✛ What is your return policy?

Click here to view our return/refund policy.

REWARDS

✛ What is the ASL Pasta rewards program?

 

OTHERS

✛ Do you have subscription options?